Effective Date: January 28, 2026
1. Agreement to
Terms
By subscribing to or otherwise using the Path Finder software, you agree to these Terms
of Service (“Terms”). These Terms constitute a legally binding agreement between you
(“User”, “Customer”) and Cocoatech LLC (“we,” “us,”
“our”), governing your use of the Path Finder software.
2. Free
Trial
Path Finder includes a free 30-day trial period, allowing you to
explore and evaluate the software. The trial is intended to showcase the application’s capabilities
and features and does not constitute a free or permanent version of the software. Upon the
conclusion of the trial period, you must purchase a subscription or a license to continue using Path
Finder or uninstall the software from your computer.
The trial version provides full access
to all features and is not restricted in functionality.
3. Subscription and License
Models
Subscriptions
Path Finder operates under monthly and yearly
subscription plans:
- Automatic Renewal: Subscriptions renew automatically at the end of each billing period unless canceled.
- Billing: Subscription fees are charged according to the selected subscription period to the payment method provided by the user.
- Cancellation Policy: You may cancel your subscription
at any time, effective at the end of the current billing cycle. If you cancel:
- Cancellation requests must be submitted at least 15 days prior to the renewal date by emailing help@cocoatech.com. Cancellations received after this deadline will take effect in the next billing cycle.
- Cancellation requests may also be processed up to 1 day prior to the renewal date directly through the Path Finder application.
Licenses
Cocoatech also offers time-limited software licenses sold through its online store.
Licenses are provided via a license key and are available for fixed terms of 1 year, 2 years, or 5 years.
A license grants the right to use the software for the duration of the purchased license term and includes
access to software updates released during that term. Licenses do not renew automatically. Upon expiration
of the license term, access to updates and upgrades ends unless a new license or a subscription is
purchased.
Legacy Non-Renewable Subscription
In the past, Cocoatech offered a non-renewable one-year
subscription providing time-limited access for a fixed one-year term. This non-renewable subscription did not
include a license key and is no longer actively supported. Cocoatech makes no guarantees regarding the continued
availability, renewal, or re-offering of such legacy access options.
4. Activation
Subscriptions
Subscriptions include a default of two (2) activations per user account. Each activation is associated with a specific
operating system user profile. If multiple user profiles on the same computer activate Path Finder, each profile
consumes a separate activation.
A subscription may be used across multiple computers and user profiles, provided the total number of activations does
not exceed the number associated with the subscription. Additional activations for subscriptions may be purchased
separately. There is no fixed limit on the number of additional activations. Pricing for additional activations may vary
based on quantity and is determined at the time of purchase.
Licenses
A license includes a default of three (3) activations per license key. Each activation is associated with a
single computer. Multiple operating system user profiles on the same computer do not consume additional activations.
A license may be used on multiple computers, provided the total number of activated computers does not exceed the number
included with the license. Additional activations cannot be added to an individual license. Users may purchase multiple
licenses, each of which provides its own set of activations. Pricing for multiple licenses may vary based on quantity
and is determined at the time of purchase.
We offer specialized licensing options for businesses and organizations, including volume licenses and site licenses.
For more information about these options, please contact us directly at help@cocoatech.com.
5. 30-Day “No Questions Asked” Refund Policy
Subscriptions
We offer
a 30-day money-back guarantee for subscription purchases. If you are unsatisfied with Path Finder for any
reason, you may request a full refund within the first 30 days of your subscription, no questions asked.
After this initial 30-day period, prorated refunds for subscriptions may be issued only in exceptional
cases, such as the inability to use the software due to significant defects during the active subscription
period. Eligibility for such refunds is determined at Cocoatech’s sole discretion and may require reasonable
troubleshooting efforts, including assistance from customer support, use of an alternative version, or
installation of available updates.
Licenses
We also offer a 30-day money-back guarantee for license purchases. If you are
unsatisfied with a license purchase for any reason, you may request a full refund within 30 days of the
purchase date, no questions asked. After the 30-day refund period, license purchases become non-refundable.
Licenses are provided for a fixed term and are not eligible for prorated refunds, partial refunds, or
refunds based on unused time, regardless of license duration.
6. How to Request a Refund
Refund requests may be submitted in accordance with the
refund eligibility conditions described in Section 5 of these Terms.
- Email address used to purchase Path Finder
- Date of purchase
- Reason for the refund request
- Proof of purchase (e.g. receipt or invoice)
Refund requests are typically reviewed within 7 business days. In some cases, additional
information or clarification may be required, which may extend the review period. Approved refunds will be
issued to the original payment method used for the purchase. Refunds are generally
processed within 2 to 14 business days from the date of approval, though the time it takes
for the refund to appear in your account may vary depending on your financial institution.
Please
note: If you purchased Path Finder through a third-party promotion or bundle and payment was processed by a
third party, refund requests must be handled in accordance with that third party’s refund
policies.
7. Use of Software
Path Finder is licensed, not sold. Subject to
compliance with these Terms, Cocoatech grants you a non-exclusive, non-transferable, limited right to
install and use the software for the duration of your active subscription or license, as applicable. You may
use Path Finder only in accordance with these Terms and all applicable laws and regulations. All rights not
expressly granted to you are reserved by Cocoatech.
8. Privacy Policy
Your
privacy is important to us. Cocoatech is committed to protecting personal data and handling it responsibly.
We endeavor to process personal information in accordance with applicable data protection laws and
regulations, including the California Consumer Privacy Act (CCPA) and the EU General Data Protection
Regulation (GDPR), where applicable. Details about how we collect, use, store, and protect personal data are
described in our Privacy Policy, which can be found here.
9. Product Versions, Support, and Availability
Cocoatech reserves the right to modify,
discontinue, or limit the availability of any version of the software, including legacy versions, at any
time and at its sole discretion. Cocoatech may choose to stop selling or supporting specific software
versions, license types, or access models, regardless of whether such versions were previously available.
Licenses grant the right to use the software for the duration of the purchased license term but do not
guarantee continued availability, updates, compatibility with future operating systems, or ongoing support
for any particular software version. Cocoatech may, from time to time, offer discounts, promotions, or
special pricing to certain users or user groups at its discretion, without obligation to extend the same
offers to others.
10. License Scope and Version Eligibility
A license grants the right to use the software for
the duration of the purchased license term. License duration does not guarantee access to any specific
future software version, major release, or upgrade. Unless explicitly stated at the time of purchase, a
license applies only to the software version or versions designated by Cocoatech. Cocoatech does not
guarantee that any licensed version will remain compatible with future operating system releases. The
inability to use the software due to operating system changes, discontinued support, or version
incompatibility does not constitute a breach of these Terms.
11. Limitation of Liability
To the fullest extent permitted by law, Cocoatech LLC shall not be liable for any indirect, incidental, or
consequential damages arising from your use of the Path Finder software.
12. Governing Law
These Terms shall be governed by and construed in accordance with the
laws of the State of California, without regard to its conflict of laws principles.
13. Termination and Expiration
Cocoatech may suspend or terminate your access to the
software, subscription, or license if you materially breach these Terms. Subscriptions terminate upon
cancellation or non-payment. Licenses expire automatically at the end of the purchased license term. Upon
termination or expiration, you must cease use of the software to the extent required by the applicable
access model. Provisions which by their nature should survive termination or expiration shall remain in
effect.
14. Contact Information
For any questions about these Terms, please contact us at:
Email: help@cocoatech.com
Mailing Address: 1250 27th Ave, San Francisco, CA 94122, USA