Already bought Path Finder? Activate it with your subscription account or your license key.
Sign in with the account you used to subscribe.
Use the license key from your purchase. You'll find it in your purchase confirmation email.
First, make sure you're using the activation method that matches your purchase.
If you have a subscription, select Activate Subscription and enter the email associated with your purchase. If you don't see the option, click Back until you reach the screen with both activation methods.
If you bought a license, select Activate License Key and enter your key and purchase email. If the option isn't visible, click Back until you reach the activation choices.
If Path Finder still reports an expired trial after activation, contact help@cocoatech.com.
Please don't purchase Path Finder again to fix an activation error.
A recurring subscription uses your purchase email and account password. No key is required.
A one-time license uses the key supplied with your purchase and your purchase email.
Open Path Finder → Registration → Activate Path Finder. If you're on the wrong screen, click Back until the two activation choices appear.
If your purchase still isn't recognized, please contact Support rather than purchasing Path Finder again.
The recovered license key may belong to an older Path Finder purchase, not your most recent one.
If your recent purchase was a subscription, you won't receive a new license key. Instead, choose Activate Subscription and sign in using your purchase email.
If you recently purchased a new license, use the key provided with that purchase.
If you're unsure which purchase you made, or cannot find your new key, please contact help@cocoatech.com so we can check your purchase history.
Please don't purchase Path Finder again.
Active means your subscription is current. Activated means this Mac's Path Finder activation is recognized.
Open the Subscription Dashboard, refresh or check the activation status, and verify that your current Mac shows Activated.
Once activated, close the dashboard using the red window close button, not Back, to return to Path Finder.
If Trial Mode persists, contact Support. Please don't purchase Path Finder again.
If you have a subscription:
Standard subscriptions include 2 activations per macOS user account.
If you have a license:
Once an activation is available, install Path Finder on your new Mac and enter your existing license key and purchase email.
A standard license includes 3 activations per machine.
Some older Path Finder 10 installations have difficulty loading their registration information.
Quit Path Finder and install the corrected Path Finder 10.3 (build 2099):
Download Path Finder 10.3 activation repair: https://get.cocoatech.com/PF10.3.dmg
Then open Path Finder → Registration and activate using your original purchase email and license key.
This installer is specifically for Path Finder 10 activation problems. It doesn't guarantee compatibility with newer macOS versions.
A greyed-out Registration menu and a disabled Activate button may have different causes.
Contact help@cocoatech.com with screenshots of the open Path Finder menu, the About Path Finder window, and the disabled button if it appears elsewhere.
We'll investigate the specific issue. Please don't purchase Path Finder again as a workaround.
If you're having trouble signing in to your subscription account, please contact help@cocoatech.com.
Let us know whether you've forgotten your password, the password-reset email never arrived, or the recovery link has expired.
Our team can investigate your account and help with recovery.
Please email help@cocoatech.com with:
Still stuck?Contact support
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